From 180% to 620% ROMI: How we pulled a Dubai real estate agency out of a “quiet crisis”



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ROMI

1600%

ROMI

600%

Project Metrics

Website:

https://www.gaiarealty.ae/

Theme:

luxury real estate

Location:

Dubai

Geography:

UAE

Budget:

15139 AED/month

Start of work:

4th quarter of 2023

Result:

620% ROMI — 1 AED → 7.2 AED net profit

Result:

increase in sales from 3-4 to 13 per month

Result:

increase in lead-to-deal conversion from 7% to 10.8%

Result:

CPL has been reduced by 35% from 200 to 130 AED

5 Strategic Shifts — in 90 Days

Achieve 150+annual sales via 10–12K leads (30% high-intent), while building transparent analytics and boosting ancillary service uptake — without increasing budget or waiting for a “perfect” launch.

1

Shift spend from cold acquisition to multi-touch nurturing.

2

Reduce first-response time to ≤3 minutes.

3

Build neutral, client-owned analytics — usable across all vendors.

4

Deliver growth within ≤5 days — starting with live campaigns, not from scratch.

Key Challenges in Scaling Premium Real Estate in Dubai

Re-optimising live campaigns without pause or reset.

Catering to a global audience with distinct motivations and decision drivers.

Fragmented analytics no unified view across channels or teams.

High lead leakage due to delayed follow-up (trust eroded before first contact).

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Our 3-Stage Transformation Framework

  • 1. Deep Audit & Strategic Repositioning

    – Full audit of existing campaigns & competitor benchmarking (Emaar, DAMAC, etc.) — validated CPCs, UTPs, and funnel gaps.

    – Audience segmentation & tailored messaging:

    • Russian-speaking clients: residency, security, fast-track processing

    • English-speaking investors: ROI, rental yield (6–8%), remote closing

    • Arab & Asian buyers: luxury lifestyle, family legacy, gated communities

  • 2. End-to-End Analytics & Automation

    – Integrated tech stack: GA4 + GTM + Call Tracking + CRM + Looker Studio dashboards.

    – Automated lead scoring & routing — prioritising speed: <3 min response = 80% chance of “A”-lead conversion.

  • 3. Rapid Campaign Relaunch & Hybrid Strategy

    – “Quick wins”: 12 legacy campaigns reactivated in 5 days — updated with UGC, 3D tours, dynamic offers (e.g., “5% off with residency package”).

    – Hybrid channel strategy:

    Performance channels (Meta, Google, TikTok) — for scalable lead gen

    Branded channels (YouTube, Telegram, email) — for trust-building & upsell

    – Multi-step retargeting: website visit → webinar invite → Zoom tour → WhatsApp/SMS reminder → time-limited offer.

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Systemic Change — Not Quick Fixes: 3-Month Results

Gaia Realty faced a quiet crisis: just 3–4 sales/month, with CPL at AED 200 and fragmented operations. In 90 days, we rebuilt the trust funnel — and put the business on track for 150+ annual sales. Key outcomes:

Sales increased

from 3-4 to 13 per month

Conversion

to sale increased from 7% to 10.8% (+1.5×)

CPL reduced

by 35% from 200 to 130 AED

620% ROMI

1 AED → 7.2 AED net profit

Automated communication

response in 1.8 minutes



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