How We Achieved 80% of Leads from Master Campaigns in the Medical Niche, While Reducing CPA by 55%



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ROMI

1600%

ROMI

600%

HFE — Master Campaigns

Cost-per-lead comparison between Master Campaigns and standard campaigns

Website

https://hfe-hfe.ru

Niche

Medicine (hair transplantation)

Location

Moscow

Target Region

Russia

Budget

From $5,000/month

Start Date

February 2022

Result

Lead share from Master Campaigns grew from 31% to 80%

Result

CPA dropped by 55% in Master Campaigns

Contextual Advertising for a Medical Clinic

1

Test new offers

2

Improve segmentation via headline rotation

3

Personalise quizzes

4

Reclaim lost leads

5

Pilot the Master Campaigns tool

Challenges of Advertising in the Medical Niche (2022)

Lack of trust in Master Campaigns among specialists

Marketers don't trust automation, preferring manual management due to fear of losing control.

Need for sufficient data for algorithm training

Algorithms need large volumes of data. Without statistics, the system cannot optimize campaigns.

Mixed results from past launches

Previous experience shows mixed results, creating doubts about the system's reliability.

Choosing the right target action was critical

Incorrectly chosen optimization goal can reduce overall advertising campaign effectiveness.

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Setting Up Master Campaigns: Key Stages

  • Stage 1. Setup & Preparation
    1. Created 3 campaigns using the principle:1 campaign = 1 target action for optimisationCampaigns & Target Actions
      Campaign (Name is conditional) Target Action
      «Quiz» User submitted a form after completing the quiz
      «Call» User called the clinic number
      «All CRM Inflows» All submissions and status updates tracked via Client ID
    2. Set targeting across all of Russia
    3. Added high-frequency keywords
    4. Included 4 headline variations + 4 image options (to be clarified)
    5. Optimised ad display for both male and female audiences
    6. Set target cost per action at 50% of the maximum allowed by KPI
    7. To help the algorithm learn quickly, we set the weekly budget equal to ten target actions — per Yandex recommendations

    Important Note:

    With this setup, we only pay for conversions explicitly defined as target actions in each campaign. For example, if a campaign targets calls but users submit forms instead — those are free! We only pay for the set goal.

  • Stage 2. Launch Results
    1. First 2 weeks:
      • Master Campaigns accounted for 31% of all leads
      • CPL was on average 38% higher than in standard campaigns
    2. By Week 3:
      • CPA dropped by 3% compared to other campaigns
      • Share of leads from Master Campaigns rose to 55% of total from Yandex.Direct
    3. Over the next 6 weeks:
      • Master Campaigns delivered 58–80% of all Direct leads (67% average)
      • CPA was on average 55% lower than non-Master Campaigns

      Final Lead Distribution Across Campaign Types:

      Campaign (conditional name) Lead Share
      «Quiz» 66%
      «Call» 17%
      «CRM» 17%

      The «Quiz» campaign performed best , likely because it generated large volumes of data quickly, giving the algorithm enough to learn from.

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The Impact of Introducing Master Campaigns

After launching, we confirmed that **Master Campaigns are a powerful tool** for generating high-quality leads at a lower cost. Key Outcomes:

10x increase

in the share of leads from "Campaign Master" out of total leads from "Direct"

55% reduction

in customer acquisition cost (CPA) from "Campaign Master"

66%

was the share of leads from the most successful "Quiz" combination



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