Cases · Archive · Agency positioning · 2025

Best Agency Positioning

Agency-era case study (2025).

This case was first published on the old humanswith.ai WordPress site between 2019 and 2024 — before the 2025 platform pivot. Performance, SEO, CRM, content, or growth work from that era. Modern AI-search cases (with per-engine Hermes data) live at /cases. Preserved here as written at the time.


Utilising the marketing unit

Example of a marketing unit

Website:

https://humanswith.ai/

Specialisation:

Performance Marketing

Location:

Moscow

Service Regions:

Russia, USA, UAE, Europe

Year Established:

2019

Result:

Increased the agency’s annual revenue from 15 million to 30 million RUB

Result:

Grew team size from 2 to 23 employees

Result:

Raised average service contract value to 10 million RUB

Transition from freelancing to a boutique agency with guaranteed client profit growth

1

Build an internal culture of hypotheses and experimentation

2

Scale the team without compromising quality

3

Evolve from a contractor to a true external marketing department

4

Move away from fixed pricing and purely tactical tasks

5

Implement a predictable growth model (marketing unit)

Challenges of implementing a new methodology

Transitioning team to hypothesis-driven thinking

Difficulty shifting from task execution to hypothesis testing approach.

Building profit accountability culture

Establishing mindset focused on results rather than process completion.

Scaling without quality compromise

Maintaining speed and systematic approach during team growth.

Convincing clients to pay for results

Shifting from activity-based to goal-achievement based pricing.

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Stages of Transformation

- Stage 1. Rethinking the Business Model

Analysing the current state (freelancing, fixed pricing)

  • Defining the development direction (boutique agency)

Stage 2. Creating the Methodology

Developing the "marketing unit" concept.market × traffic × converter × sales team × finances = profitwhere × denotes multiplication

  • Building the profit formula (5 key components)

  • Designing financial forecasting models

Stage 3. Implementing Growth Processes

Shifting to hypothesis-driven management

  • Introducing weekly growth sprints

  • Standardising the testing process (8 hypotheses / 6 hours)

Stage 4. Scaling the Team (2020–2021)

Establishing 6 specialised departments

  • Developing a staff growth and training system

  • Implementing process-based management

Stage 5. Optimising the Client Experience

Transitioning from executors to strategic partners

  • Creating a results-guarantee framework

  • Introducing transparent reporting

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Key Takeaways from the Transformation

Over two years, we transformed a freelance studio into a boutique agency with a 30 million RUB annual turnover. Our secret? A scientific approach to marketing that guarantees clients a twofold increase in profit.

Key Takeaways

+100% agency revenue

Annual turnover growth from 15 to 30 million RUB over 2 years

23-person team

Team scaling from 2 to 23 specialists without quality compromise

10M average contract

Average service contract value raised to 10 million RUB per project

2x growth guarantee

Scientific approach with guaranteed 2x client profit growth


End of archived case

Want a modern case? Hermes data, not Google Analytics.

The seven modern cases at /cases use a different proof model: per-engine AI mention rate, citation tracking across nine engines, and weekly delta reports. Different category, different proof, different era.