Cases · Archive · Real estate · 2024

Dubai Opera

Agency-era case study (2024).

This case was first published on the old humanswith.ai WordPress site between 2019 and 2024 — before the 2025 platform pivot. Performance, SEO, CRM, content, or growth work from that era. Modern AI-search cases (with per-engine Hermes data) live at /cases. Preserved here as written at the time.


Reach Optimisation Through Retargeting

Graph screenshots:

Customer:

Mosaic Dance Fest

Website:

https://www.dubaiopera.com/

Topic:

Performance Marketing

Location:

Dubai

Geography:

UAE

Budget:

8,000 AED per week

Project Start Date:

16 August 2023

Result:

ROMI exceeded by 2.2x

Result:

CPC reduced by 2.5x

Result:

Conversions increased from 60 to 300 per week

Support ticket sales and enhance the visibility of Mosaic Dance Fest through digital tools.

1

Increase ticket sales via the Dubai Opera website

2

Reach English- and Russian-speaking audiences in the UAE

3

Raise awareness and recognition of Mosaic Dance Fest

4

Achieve a ROMI of at least 300%

5

Reduce cost per lead (CPL) to 20 AED or lower

6

Maintain the event’s premium brand image

Digital Blind Spot: Launching a Campaign Without Analytics

There is no access to the client's website

You can't set up analytics to track conversions.

Working blind for 40 days

Analytics is enabled only one month after the launch.

Fierce competition for traffic

High season in the region is the maximum cost per click.

Sales on someone else's platform

There is no control over conversions and user path.

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From Launch to Optimisation: How We Scaled Success

- Stage 1. Niche and Audience Analysis

The team conducted an in-depth audit of the niche, collecting and analysing search queries, target audience behaviour, and the competitive landscape. Three key audience segments were identified:

English- and Russian-speaking expats in the UAE — the core local audience

  • Ballet enthusiasts and followers of leading global theatres — highly emotionally engaged users

  • Tourists planning trips between September and October — high conversion potential

Based on this analysis, targeting hypotheses and a creative strategy were developed.

- Stage 2. Launching Advertising Campaigns Without Analytics

Despite the absence of full-funnel analytics for the first 40 days, the team launched Google Ads campaigns from day one using:

Search Ads targeting branded, category-based, and event-related queries (e.g., “ballet in Dubai”, “Osipova Dubai”)

  • Performance Max campaigns — to enable automated reach expansion and conversion growth

  • Display advertising and remarketing — to maintain visibility and re-engage interested users

All campaigns were launched based on market insights and hypotheses, with no real-time conversion tracking available.

- Stage 3. Implementing Full-Funnel Analytics via Dubai Opera

Since the client did not have direct control over the website, the team sent analytics setup recommendations directly to Dubai Opera instead of the client. The approval and implementation process took over 40 days.

Following integration in October:

Conversion tracking (goals) was successfully configured

  • Bid adjustments based on user events were enabled

  • Campaign optimisation shifted from hypothesis-driven to data-driven

Stage 4. Creative and Visual Strategy

The team focused on visual appeal and relevance:

Used high-quality photos and videos featuring performers (Natalia Osipova, The Royal Ballet, etc.)

  • Adapted creatives and ad copy for both English- and Russian-speaking audiences

  • Leveraged cultural talking points and key moments in the arts calendar

Creatives featuring performers and clear, compelling CTAs delivered the strongest performance.

- Stage 5. Continuous Optimisation and Scaling

Once data became available, the team:

Identified the most effective combinations (targeting + creatives)

  • Reduced CPC from 1.4–2 AED down to 0.7 AED — a 2–3x improvement

  • Scaled high-performing campaigns and paused underperforming ones

  • Launched remarketing campaigns targeting users who had visited the website

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Campaign Results

We launched a digital campaign without access to analytics or the client’s website, relying solely on well-founded hypotheses, precise targeting, and high-impact creatives — and exceeded all KPIs within just one month.

663% ROMI

Exceeding the target by 2.2 times (300% target)

17 AED lead cost

CPL reduction of 15% below the target of 20 AED

5x conversion growth

Increase from 60 to 300 conversions per week

90% occupancy of halls

Almost complete sold-out by the final dates of the event


End of archived case

Want a modern case? Hermes data, not Google Analytics.

The seven modern cases at /cases use a different proof model: per-engine AI mention rate, citation tracking across nine engines, and weekly delta reports. Different category, different proof, different era.